Returning your purchase
You may return your item within 14 days of receiving your order.
To be eligible for a return, the item must be unused and in its original condition.
Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.
Please contact us before returning any item so we can provide return instructions and the correct return address.
Receiving a refund
Once your return has been received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and the amount will be automatically applied to your original method of payment within a few business days.
Repeated returns
Because our products are handmade, slight variations in fabric or finish may occur and are not considered defects.
We reserve the right to refuse returns if items appear to have been used or returned repeatedly.
QUESTIONS
If you have any questions about returns, please feel free to contact us at:
vanessamaydesigns@outlook.com